Privacy Policy
PRIVACY POLICY
Effective Date: October 7, 2026
LMTLS Auto (“LMTLS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, shop our online store, request a quote, schedule services, purchase products or services, communicate with us, or otherwise interact with LMTLS Auto.
This Privacy Policy applies to our service website, online store, forms, and other interactions with LMTLS Auto. Certain third-party platforms and services that we use may also maintain their own privacy policies.
By using our websites or services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing, shipping, and billing address
- Vehicle year, make, model, trim, VIN, and other vehicle information
- Information about modifications, installed products, or vehicle condition
- Photos or videos of your vehicle submitted for quotes, estimates, service documentation, or customer support
- Appointment and service information
- Product inquiries and order information
- Communications you send to us
- Marketing and communication preferences
- Other information you choose to provide through our forms, website, email, phone, text message, social media, or in person
Payment Information
When you purchase products or services, payment information may be collected and processed by third-party payment processors, e-commerce platforms, financing providers, or other payment services.
LMTLS Auto does not generally store complete credit or debit card information when payments are processed through these third-party providers.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our websites, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Links clicked
- Referring website or source
- Approximate location derived from IP address
- Date and time of visits
- Website interaction and usage information
- Cookies and similar technologies
We may use this information to operate our websites, understand how visitors use them, improve performance, measure marketing effectiveness, prevent fraud, and improve the customer experience.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Respond to inquiries and quote requests
- Provide estimates and service recommendations
- Schedule and manage appointments
- Provide automotive detailing, paint protection film (PPF), color PPF, window tinting, ceramic coating, installation, repair, and other automotive services
- Process and fulfill product orders
- Communicate about orders, appointments, services, quotes, warranties, or customer-support requests
- Maintain service and transaction records
- Process payments and transactions
- Provide customer support
- Improve our products, services, websites, and customer experience
- Personalize website content and communications
- Send marketing communications where permitted by law
- Measure advertising and marketing performance
- Detect and prevent fraud, misuse, security incidents, or unlawful activity
- Protect LMTLS Auto, our customers, and others
- Comply with applicable laws, regulations, legal processes, and contractual obligations
4. E-COMMERCE AND THIRD-PARTY SERVICES
LMTLS Auto may use third-party platforms and service providers to operate portions of our business.
Our online parts and accessories store may be operated through Shopify. Our service website may also connect to third-party platforms for appointment scheduling, customer relationship management, forms, payment processing, financing, analytics, communications, marketing, website hosting, and other business functions.
When you interact with these services, information may be collected or processed according to the privacy policies and terms of the applicable third party.
We encourage you to review the privacy policies of any third-party services you use.
5. HOW WE DISCLOSE INFORMATION
We do not sell your personal information for money.
We may disclose information to third parties when reasonably necessary to operate our business, including:
Service Providers. We may provide information to companies that assist us with website hosting, e-commerce, payment processing, appointment scheduling, customer management, communications, shipping, analytics, advertising, marketing, fraud prevention, or other business operations.
Vendors and Business Partners. Information may be shared when necessary to obtain products, confirm fitment or availability, process warranties, coordinate services, or fulfill a customer request.
Legal Requirements. We may disclose information when required by applicable law, subpoena, court order, government request, or other legal process.
Protection of Rights and Safety. We may disclose information when reasonably necessary to protect the rights, property, security, or safety of LMTLS Auto, our customers, or others.
Business Transactions. Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
With Your Direction or Consent. We may disclose information for other purposes when you direct us to or provide consent.
6. COOKIES AND TRACKING TECHNOLOGIES
Our websites may use cookies, pixels, analytics tools, and similar technologies to operate website features, remember preferences, understand website usage, improve performance, and measure advertising or marketing campaigns.
Some cookies may be provided by third-party services.
You may be able to manage cookies through your browser settings or through cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
7. MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from LMTLS Auto, we may use your contact information to provide information about products, services, promotions, events, or company updates.
You may unsubscribe from marketing emails using the unsubscribe link contained in those messages.
Transactional communications regarding purchases, quotes, appointments, service updates, warranties, or other existing customer relationships may still be sent when appropriate.
If LMTLS Auto offers SMS/text-message communications, additional consent and opt-out terms may be presented when you enroll.
8. VEHICLE PHOTOS AND MEDIA
Customers may provide photos or videos of their vehicles for estimates, quotes, service documentation, warranty claims, or customer support.
We will use submitted media for purposes reasonably related to your request and our business operations.
We will not treat the submission of vehicle photos through a private quote or service request as automatic permission to use those photos for advertising or promotional purposes where separate permission is required.
9. THIRD-PARTY LINKS
Our websites may contain links to websites, applications, social media platforms, manufacturers, vendors, financing providers, or other third-party services that LMTLS Auto does not control.
This Privacy Policy does not govern the privacy practices of those third parties. LMTLS Auto is not responsible for their privacy practices, content, or security.
We encourage you to review their privacy policies before providing personal information.
10. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
11. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our products and services, maintain appropriate business and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete or anonymize it in accordance with our business practices and applicable law.
12. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request information about personal information we maintain about you
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain uses or disclosures of personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
Certain exceptions may apply, including when information must be retained to complete a transaction, provide requested services, comply with legal obligations, maintain business records, protect against fraud, or exercise or defend legal rights.
We may need to verify your identity before processing certain privacy requests.
13. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on the circumstances and applicable legal requirements, these rights may include requests to know, access, correct, or delete certain personal information and rights relating to certain sharing or use of personal information.
LMTLS Auto does not sell personal information for monetary compensation.
California residents wishing to exercise an applicable privacy right may contact us using the information provided in the Contact Us section below.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
14. CHILDREN’S PRIVACY
Our websites, products, and automotive services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our websites, services, technology, business practices, or applicable laws.
When we update this Privacy Policy, we will revise the Effective Date displayed at the top of this page.
We encourage you to review this page periodically to stay informed about our privacy practices.
16. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
LMTLS Auto
California, United States
Website: lmtlsauto.com
Online Store: shop.lmtlsauto.com
Additional contact information may be provided on our Contact or Get a Quote page.
PRIVACY POLICY
Effective Date: October 7, 2026
LMTLS Auto (“LMTLS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our websites, shop our online store, request a quote, schedule services, purchase products or services, communicate with us, or otherwise interact with LMTLS Auto.
This Privacy Policy applies to our service website, online store, forms, and other interactions with LMTLS Auto. Certain third-party platforms and services that we use may also maintain their own privacy policies.
By using our websites or services, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing, shipping, and billing address
- Vehicle year, make, model, trim, VIN, and other vehicle information
- Information about modifications, installed products, or vehicle condition
- Photos or videos of your vehicle submitted for quotes, estimates, service documentation, or customer support
- Appointment and service information
- Product inquiries and order information
- Communications you send to us
- Marketing and communication preferences
- Other information you choose to provide through our forms, website, email, phone, text message, social media, or in person
Payment Information
When you purchase products or services, payment information may be collected and processed by third-party payment processors, e-commerce platforms, financing providers, or other payment services.
LMTLS Auto does not generally store complete credit or debit card information when payments are processed through these third-party providers.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our websites, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Links clicked
- Referring website or source
- Approximate location derived from IP address
- Date and time of visits
- Website interaction and usage information
- Cookies and similar technologies
We may use this information to operate our websites, understand how visitors use them, improve performance, measure marketing effectiveness, prevent fraud, and improve the customer experience.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
- Respond to inquiries and quote requests
- Provide estimates and service recommendations
- Schedule and manage appointments
- Provide automotive detailing, paint protection film (PPF), color PPF, window tinting, ceramic coating, installation, repair, and other automotive services
- Process and fulfill product orders
- Communicate about orders, appointments, services, quotes, warranties, or customer-support requests
- Maintain service and transaction records
- Process payments and transactions
- Provide customer support
- Improve our products, services, websites, and customer experience
- Personalize website content and communications
- Send marketing communications where permitted by law
- Measure advertising and marketing performance
- Detect and prevent fraud, misuse, security incidents, or unlawful activity
- Protect LMTLS Auto, our customers, and others
- Comply with applicable laws, regulations, legal processes, and contractual obligations
4. E-COMMERCE AND THIRD-PARTY SERVICES
LMTLS Auto may use third-party platforms and service providers to operate portions of our business.
Our online parts and accessories store may be operated through Shopify. Our service website may also connect to third-party platforms for appointment scheduling, customer relationship management, forms, payment processing, financing, analytics, communications, marketing, website hosting, and other business functions.
When you interact with these services, information may be collected or processed according to the privacy policies and terms of the applicable third party.
We encourage you to review the privacy policies of any third-party services you use.
5. HOW WE DISCLOSE INFORMATION
We do not sell your personal information for money.
We may disclose information to third parties when reasonably necessary to operate our business, including:
Service Providers. We may provide information to companies that assist us with website hosting, e-commerce, payment processing, appointment scheduling, customer management, communications, shipping, analytics, advertising, marketing, fraud prevention, or other business operations.
Vendors and Business Partners. Information may be shared when necessary to obtain products, confirm fitment or availability, process warranties, coordinate services, or fulfill a customer request.
Legal Requirements. We may disclose information when required by applicable law, subpoena, court order, government request, or other legal process.
Protection of Rights and Safety. We may disclose information when reasonably necessary to protect the rights, property, security, or safety of LMTLS Auto, our customers, or others.
Business Transactions. Information may be transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
With Your Direction or Consent. We may disclose information for other purposes when you direct us to or provide consent.
6. COOKIES AND TRACKING TECHNOLOGIES
Our websites may use cookies, pixels, analytics tools, and similar technologies to operate website features, remember preferences, understand website usage, improve performance, and measure advertising or marketing campaigns.
Some cookies may be provided by third-party services.
You may be able to manage cookies through your browser settings or through cookie preference tools provided on our website. Disabling certain cookies may affect website functionality.
7. MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from LMTLS Auto, we may use your contact information to provide information about products, services, promotions, events, or company updates.
You may unsubscribe from marketing emails using the unsubscribe link contained in those messages.
Transactional communications regarding purchases, quotes, appointments, service updates, warranties, or other existing customer relationships may still be sent when appropriate.
If LMTLS Auto offers SMS/text-message communications, additional consent and opt-out terms may be presented when you enroll.
8. VEHICLE PHOTOS AND MEDIA
Customers may provide photos or videos of their vehicles for estimates, quotes, service documentation, warranty claims, or customer support.
We will use submitted media for purposes reasonably related to your request and our business operations.
We will not treat the submission of vehicle photos through a private quote or service request as automatic permission to use those photos for advertising or promotional purposes where separate permission is required.
9. THIRD-PARTY LINKS
Our websites may contain links to websites, applications, social media platforms, manufacturers, vendors, financing providers, or other third-party services that LMTLS Auto does not control.
This Privacy Policy does not govern the privacy practices of those third parties. LMTLS Auto is not responsible for their privacy practices, content, or security.
We encourage you to review their privacy policies before providing personal information.
10. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.
11. DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our products and services, maintain appropriate business and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete or anonymize it in accordance with our business practices and applicable law.
12. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request information about personal information we maintain about you
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain uses or disclosures of personal information
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
Certain exceptions may apply, including when information must be retained to complete a transaction, provide requested services, comply with legal obligations, maintain business records, protect against fraud, or exercise or defend legal rights.
We may need to verify your identity before processing certain privacy requests.
13. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on the circumstances and applicable legal requirements, these rights may include requests to know, access, correct, or delete certain personal information and rights relating to certain sharing or use of personal information.
LMTLS Auto does not sell personal information for monetary compensation.
California residents wishing to exercise an applicable privacy right may contact us using the information provided in the Contact Us section below.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
14. CHILDREN’S PRIVACY
Our websites, products, and automotive services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our websites, services, technology, business practices, or applicable laws.
When we update this Privacy Policy, we will revise the Effective Date displayed at the top of this page.
We encourage you to review this page periodically to stay informed about our privacy practices.
16. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
LMTLS Auto
California, United States
Website: lmtlsauto.com
Online Store: shop.lmtlsauto.com
Additional contact information may be provided on our Contact or Get a Quote page.
Who we are
Suggested text: Our website address is: https://lmtlsauto.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.